Orders are processed between 10am and 6pmAny order placed after 5pm will be processed the next morning at 10amAll stocks are limited!Pay CASH or Orange Money, with or without an account!
    Orders are processed between 10am and 6pmAny order placed after 5pm will be processed the next morning at 10amAll stocks are limited!Pay CASH or Orange Money, with or without an account!
    Orders are processed between 10am and 6pmAny order placed after 5pm will be processed the next morning at 10amAll stocks are limited!Pay CASH or Orange Money, with or without an account!

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    Human support, not a robot

    We're here for you, really

    No chatbot, no endless waiting. A real person who knows vaping and responds in minutes.

    5min
    Average response time
    98%
    Satisfied customers
    7j/7
    Support availability
    2013
    Since

    We support you

    More than just after-sales

    Personalised advice

    Beginner or expert, we guide you in choosing your equipment and flavours.

    Quick troubleshooting

    Technical problem? Send a photo on WhatsApp, we diagnose live.

    After-sales care

    We don't forget you after the purchase. Maintenance tips, settings, we stay available.

    Contact us

    Choose your channel

    WhatsApp for quick questions, phone for in-depth advice, or visit our shop in Conakry directly.

    FAQ

    Frequently asked questions

    How do I choose my first e-cigarette?+
    Contact us on WhatsApp! We analyse your smoking profile and preferences to recommend the ideal kit.
    What nicotine level should I choose?+
    It depends on your current consumption. A heavy smoker (20+ cigarettes/day) should start at 18mg, a moderate smoker at 6-12mg.
    How do I maintain my vape?+
    Change the coil every 1-3 weeks, clean the tank regularly and recharge before the battery is empty.
    What if my e-cigarette stops working?+
    Send us a photo and description of the problem on WhatsApp. 90% of issues are resolved in minutes.
    Can I return a product?+
    Yes, any defective product can be exchanged. Contact us within 48 hours of receipt.
    How do I track my order?+
    You receive automatic WhatsApp tracking at every stage: preparation, shipping, delivery.

    Got a question? We're here.

    Our team is passionate and ready to help. Never hesitate to contact us.

    Chat on WhatsApp